Files
designcraft/docs/user/troubleshooting/get-help.md
T
Fabio LussiandClaude Opus 5.5 2dca7e220e docs: add user docs for DesignCraft
Baseline user docs in docs/user/ (published at getartcraft.com/docs/designcraft),
the docs-check and docs-publish workflows, and a "User docs" rule in AGENTS.md.

Source notes per page:
- index.md: README (intro, features, license), website crafting-apps.ts entry.
- getting-started/index.md: crates/ui-egui/src/chrome.rs start_screen buttons.
- getting-started/install.md: README Downloads, gh release view v0.6.0 asset list,
  packaging/windows/designcraft.wxs (Start Menu shortcut), launcher catalog.rs.
- guides/create-a-document.md: dialogs.rs newDocument dialog, build.rs PRESETS,
  menus.rs UI_COMMANDS, chrome.rs start screen.
- guides/open-a-file.md: apps/designcraft main.rs open_filters, engine file.rs and
  interchange.rs docs, lib.rs import warnings test, issue #110.
- guides/place-images-and-text.md: main.rs place filters, engine file.rs file.place,
  dialogs.rs pdfImport, menus.rs placeWithOptions, release notes (#80).
- guides/export-a-pdf.md: dialogs.rs pdf_export and apply_pdf_preset, menus.rs.
- troubleshooting/app-closes-at-start.md: README graphics backend and logs,
  apps/designcraft/src/gpu.rs, issues #167, #192, #220, #273.
- troubleshooting/get-help.md: README Logs section.
- faq/is-it-free.md: README, docs/gaps.md. faq/supported-systems.md: README,
  release assets. faq/indesign-files.md: main.rs open filters, issues #450, #451, #110.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
2026-10-12 04:05:27 +02:00

1.6 KiB

title, description, order, verified
title description order verified
Report a problem What to include and where to post when DesignCraft misbehaves or crashes. 20 0.6.0

Post in the issue tracker or in Discord, and attach the log file. The log is the most useful thing you can send after a crash.

What to include

  • Your DesignCraft version and how you installed it (installer, portable, AppImage and so on).
  • Your operating system and graphics card.
  • What you did, what you expected and what happened.
  • The log file designcraft.log.

Where the log is

DesignCraft writes logs/designcraft.log in its settings folder, beside ui.json and prefs.json.

System Log folder
Windows %APPDATA%\DesignCraft\logs\
macOS ~/Library/Application Support/DesignCraft/logs/
Linux ~/.config/designcraft/logs/ (or $XDG_CONFIG_HOME/designcraft/logs/)

Each start moves the previous log to designcraft.1.log, and that one to designcraft.2.log. The log from a run that crashed survives the next start, so attach designcraft.1.log if you have restarted since. The file stops growing at 16 MiB.

More detail in the log

Set the environment variable RUST_LOG to debug before starting DesignCraft to log more. The default is info for DesignCraft's own parts and warn for everything else.