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Fabio LussiandClaude Opus 5.5
e665aff1b3
- All pages checked against the v0.7.1 tag and its release assets; verified: bumped to 0.7.1. - Install: 32-bit Windows (x86) installer and portable build; pre-0.6 upgrades keep their install folder. - Import: Recently Deleted photos are restored by default; progress shows in the activity stack. - Edit: HDR button next to B&W. - Export: JPEG XL Effort and Progressive, lossy JPEG XL colour space note, Add to Apple Photos on macOS. - Lightroom import: activity stack progress and stopping with its X. - Raw troubleshooting: Adobe RGB fix now released, monochrome picture style tone, EOS R5 Mark II C-RAW decodes, Leica DNG and dark scenes still open; drop "import again" (duplicates are skipped). - docs/user/CLAUDE.md is a regular file instead of a symlink. Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
27 lines
1.5 KiB
Markdown
27 lines
1.5 KiB
Markdown
---
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title: Get help with a problem
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description: What to include when you ask for help with a LightCraft bug, and where to post it.
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order: 30
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verified: 0.7.1
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---
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Open an issue in the [issue tracker](https://github.com/storytold/lightcraft/issues), or ask in [Discord](https://discord.gg/artcraft). Include your version, your system, what you did, and what you expected.
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## What to include
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1. **Your version.** Choose **Help** > **About LightCraft** (on macOS, **LightCraft** > **About LightCraft**).
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2. **Your system.** For example Windows 11, 64-bit. **Help** > **System Info…** shows details about your computer.
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3. **The steps.** What you clicked, in order, and what happened.
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4. **The camera and file type**, if the problem is with a photo.
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5. **A sample file**, if a raw or other photo renders wrong. Maintainers ask for the original file, not an export. A link to a shared folder works. Uploading raws to [raw.pixls.us](https://raw.pixls.us) also helps, because every file there becomes a permanent test sample for that camera.
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6. **A screenshot** of LightCraft next to the camera JPEG or the other app, for colour problems.
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7. **The log file.** Choose **Help** > **Open Log Folder** and attach `lightcraft.log`.
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## Where the log is
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LightCraft writes its log to `logs/lightcraft.log` in its settings folder. On Windows that is `%APPDATA%\LightCraft\logs\`. Each start moves the previous log to `lightcraft.1.log`, and that one to `lightcraft.2.log`, so the log of a run that crashed survives the next start.
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## Still stuck?
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Ask in [Discord](https://discord.gg/artcraft).
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