---
title: Get help with a problem
description: How to ask for help or file a PhotoCraft bug so it can be fixed, and what to include.
order: 30
verified: 0.8.2
---

Open **Help › Report an Issue…**. It takes you to the [PhotoCraft issue tracker](https://github.com/storytold/photocraft/issues) on GitHub. You can also ask in [Discord](https://discord.gg/artcraft).

## What to include

1. What you did, step by step, and what you expected.
2. What happened instead. A screenshot or a short video helps.
3. Your system details. Choose **Help › System Info…**, click **Copy**, and paste the text into your message. It lists the PhotoCraft version, your operating system and processor, and your graphics adapter.
4. The file, if one file causes it. Zip a PSD or other file and attach it. Leave it out if it contains anything private.

## Before you post

Search the tracker for your problem first. If someone already reported it, add your details there instead of opening a new issue. For known problems, see the other pages in [Troubleshooting](index.md).