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Fabio LussiandClaude Opus 5.5
675e661710
Items B-LightCraft 1-5 and consistency. Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
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1.5 KiB
title, description, order, verified
| title | description | order | verified |
|---|---|---|---|
| Get help with a problem | What to include when you ask for help with a LightCraft bug, and where to post it. | 30 | 0.6.0 |
Open an issue in the issue tracker, or ask in Discord. Include your version, your system, what you did, and what you expected.
What to include
- Your version. Choose Help > About LightCraft (on macOS, LightCraft > About LightCraft).
- Your system. For example Windows 11, 64-bit. Help > System Info… shows details about your computer.
- The steps. What you clicked, in order, and what happened.
- The camera and file type, if the problem is with a photo.
- A sample file, if a raw or other photo renders wrong. Maintainers ask for the original file, not an export. A link to a shared folder works. Uploading raws to raw.pixls.us also helps, because every file there becomes a permanent test sample for that camera.
- A screenshot of LightCraft next to the camera JPEG or the other app, for colour problems.
- The log file. Choose Help > Open Log Folder and attach
lightcraft.log.
Where the log is
LightCraft writes its log to logs/lightcraft.log in its settings folder. On Windows that is %APPDATA%\LightCraft\logs\. Each start moves the previous log to lightcraft.1.log, and that one to lightcraft.2.log, so the log of a run that crashed survives the next start.
Still stuck?
Ask in Discord.